Shipping & Returns

Shipment
We are able to deliver to most countries in the world. Shipment is dispatched by one of our contracted Courier companies. For the Netherlands orders placed before 16:00 we aim for next-day delivery. Our next-day service is ONLY available on items which are in stock at our warehouse. Please note that next day delivery does not include delivery on the weekends. If you require delivery over the weekend, please contact us. Standard delivery for orders placed on a Friday will be the following Monday.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
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